Teasdale Fenton – AI Chatbot Training FAQ 

GENERAL COMPANY INFO 

Q: Where are you located? 
  A: We are located just off I-75 near the Fruitville Road exit. Our address is 321 Interstate Court, Sarasota FL 34240 

Q: What areas do you serve? 
  A: We serve Manatee County, Bradenton, and Venice Florida. 

Q: What are your hours of operation? 
  A: Carpet cleaning services are available Monday to Friday 7am to 5pm. Emergency restoration is available 24/7, 365 days a year! 

Q: How soon can you come out? 
  A: For emergency restoration, we arrive within 1 hour. For cleaning, appointments are often available within 24-48 hours. 

Q: How do I contact you? 
  A: You can call 941-205-7677 or submit a request on our website! For 24/7 hour water, fire or storm damage emergencies please call 941-205-7262 for immediate service. 

Q: Do you offer free quotes? 
  A: Yes, we offer free over the phone estimates for our cleaning services and free on-site estimates for restoration services. 

CLEANING SERVICES 

Q: What cleaning services do you offer? 
  A: We provide tile & grout cleaning, LVT & LVP cleaning, carpet cleaning, pet odor/stain removal, oriental area rug cleaning, furniture & upholstery cleaning and pressure & soft washing.  

Q: Do you offer residential and commercial cleaning? 
  A: Yes, we provide both residential and commercial cleaning. 

Q: How long does carpet cleaning take? 
  A: It can depend on the size of the room and condition of the carpet. 

Q: How long until carpets are dry? 
  A: Carpets typically dry within 6–8 hours. 

Q: Do you move furniture? 
  A: We move light furniture. We may ask you to move heavier or fragile items. 

Q: Do you clean area rugs? 
  A: Yes, we clean oriental and fine area rugs. Let us do the heavy lifting, we offer pick-up and delivery services. 

Q: Do you clean delicate or antique rugs? 
  A: Yes, we have specialized techniques for delicate and antique rugs. 

Q: Do you offer upholstery cleaning? 
  A: Yes, we clean sofas, chairs, chair back cushions, mattresses, curtains, drapes, and more. 

Q: Do you remove pet stains and odors? 
  A: Yes, we specialize in pet odor and stain removal. 

Q: Are your products safe for pets and children? 
  A: Yes, all products are eco-friendly, and are pet-safe cleaning products. 

Q: How much do you charge for carpet cleaning?

A: We can clean 2 rooms for $92.98, 3 rooms for $121.99, 4 rooms for $132.98, 5 rooms for $152.98, however pricing can vary based on condition of the carpet.

Q: How much do you charge for tile & grout cleaning?

A: $99 for up to 150 square feet and then $0.55 for square foot after that for tile, laminate vinyl plank and Laminate vinyl tile

Q: How much do you charge for steam cleaning?

A: $1.25 per square foot.

Q: How much do you charge for deep cleaning?

A: $2.25 per square foot.

Q: How much do you charge for pick up and delivery service?

A: $49.99 includes the pickup and dropoff.

Q: Do you offer same-day service? 
  A: If you contact us before 10 a.m., we will make every effort to accommodate same-day service depending on your area. 

Q: How often should I get my carpets cleaned? 
  A: We recommend every 6-12 months, or more often for high-traffic areas.  

Q: How much does carpet cleaning cost? 
  A: Pricing varies by size and service. We can provide a free quote over the phone.  

Q: Do you clean tile and grout? 
  A: Yes, we offer professional tile & grout cleaning, luxury vinal tile and plank flooring as well as grout color sealing.  

Q: How soon can I walk on the carpet after cleaning? 
  A: You can walk on it immediately with clean white socks but avoid heavy traffic until fully dry. 

Q: Do you offer recurring cleaning packages? 
  A: Yes, we can set up future appointments depending on your needs. We also offer our preferred customer program where each customer is automatically enrolled when using our carpet cleaning services.  

Q: Do you guarantee stain removal? 
  A: We offer a 10-Day Stain Guarantee: if a stain reappears within 10 days, we’ll return at no additional cost. 

RESTORATION SERVICES 

Q: What restoration services do you provide? 
  A: We provide storm & disaster clean up, water damage & extraction, smoke & fire damage restoration, storm & wind damage services, mold remediation.  

Q: Do you offer 24/7 emergency restoration? 
  A: Yes, we are available 24/7 for water, fire & storm damage emergencies. 

Q: How fast can you respond to emergencies? 
  A: We aim to arrive within 1 hour of your call. 

Q: Do you work with insurance companies? 
  A: Yes, we work directly with most major insurance providers. However we do have financing available for self pay options.  

Q: What is your restoration process? 
  A: Our process starts with a detailed scope of work, which we coordinate with your insurance company. Nothing proceeds without your approval as the homeowner or business owner. 

Q: Do you offer free restoration estimates? 
  A: Yes, all restoration estimates are free of charge, we will work with your insurance company and provide you with a scope of work before we start.  

Q: How long does restoration take? 
  A: Timelines vary from a few hours to several days and maybe even months depending on the damage and type of damage.  

Q: Do you handle mold removal? 
  A: Yes, we provide certified mold remediation and mitigation services. 

Q: Do you offer fire damage cleanup? 
  A: Yes, we offer fire and smoke damage cleanup and repairs. 

Q: Do you clean after storm or flood damage? 
  A: Yes, we offer flood cleanup and water extraction services. 

Q: Do you work on both residential and commercial properties? 
  A: Yes, we handle both residential and commercial restoration. 

Q: How do I know if my insurance covers restoration? 
  A: We will assist with insurance claims and work with your provider directly. 

Q: Can I schedule a restoration service in advance? 
  A: Yes, but emergency calls always receive priority. 

ADDITIONAL FAQs 

Q: Do you offer financing? 
  A: Please call us to inquire about financing options. 

Q: Are your technicians certified? 
  A: Yes, our technicians are IICRC-certified and fully trained. Licensed, Insured, & Bonded: CRC1332133, MRSA2670, MRSR2856 

Q: Do you have references or reviews? 
  A: Yes, we have hundreds of 5-star reviews on Google and social platforms. 

Q: What sets you apart from other cleaning and restoration companies? 
  A: Our background-checked technicians are IICRC trained and certified, equipped with state-of-the-art tools to deliver custom solutions for your home or business. We offer flexible scheduling and locally trusted expertise, with phones always answered live. Contact us today for a free estimate! 

 Q: What if I want a job? Are you hiring?

A: Please call us directly for hiring information or employment information.

Coupons & Discounts

Q: Do you have specials or coupons? 
  A: Yes, we offer seasonal discounts and multi-room specials. Check the site for more!

Do you offer coupons for carpet cleaning?

Yes. Carpet cleaning coupons are:

• $79 for 2 rooms steam cleaned

• $99 for 3 rooms steam cleaned + free hallway

• $119 for 4 rooms steam cleaned

• $139 for 5 rooms steam cleaned + free hallway

• $159 for 6 rooms steam cleaned

• $179 for 7 rooms steam cleaned

• $199 for 8 rooms steam cleaned + free hallway

Do you offer discounts for carpet cleaning?

Yes. The carpet cleaning discounts are the same as our coupon pricing, starting at $79.

Do you offer a coupon for deep carpet cleaning?

Yes. Deep carpet cleaning is included in our steam cleaning coupons, starting at $79.

Do you offer a coupon for carpet protector?

Yes. DuPont™ Teflon® carpet protector is available for $20 per room.

Do you offer a discount for carpet deodorizer?

Yes. Carpet deodorizer is available for $20 per room.

Do you offer coupons for furniture cleaning?

Yes. Furniture cleaning coupons include:

• $49 for a chair

• $35 for a sitting chair

• $65 for a recliner

• $85 for a loveseat

• $125 for a sofa

• $175 for an L-shaped sectional

• $250 for a U-shaped sectional

Do you offer discounts for furniture cleaning?

Yes. Furniture cleaning discounts follow the same coupon pricing listed above.

Do you offer coupons for area rug cleaning?

Yes. We offer 20% off area rug cleaning.

Do you offer a discount for cash-and-carry rug cleaning?

Yes. Customers receive an additional 10% off when rugs are dropped off at our location and paid with cash.

Do you offer coupons for tile and grout cleaning?

Yes. Tile and grout cleaning is $124 per room (up to 150 sq. ft.) for ceramic or porcelain tile.

Do you offer discounts for pressure washing?

Yes. We offer 20% off pressure washing services.

Do you offer coupons for military or first responders?

Yes. We offer 10% off for military members, seniors, teachers, hospital workers, and police/fire personnel.

Can coupons and discounts be combined?

No. Coupons and discounts cannot be combined.

Is there a minimum purchase to use a coupon or discount?

Yes. The minimum purchase is $79.

When should the customer mention the coupon or discount?

Coupons or discounts must be mentioned at the time of estimate or booking.

Are these coupons for steam cleaning only?

Yes. All carpet and furniture cleaning coupons apply to steam cleaning only.

Do these discounts apply to commercial cleaning?

Commercial cleaning discounts may be available, but pricing is custom and quote-based.